Working methodology of the external CTO: empowering companies with technological strategy

working methodology of the external CTO
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Technology is a vital component for business success. However, not all organizations have the resources or expertise needed to develop and maintain a robust technological infrastructure. This is where the “CTO as a service” offering comes into play, providing companies with access to the experience and strategic leadership of an external chief technology officer. In this article, we will delve into the working methodology of an external CTO in this service, from initial analysis to implementation, highlighting the key stages and their importance for business success.

Initial analysis

The first phase of the external CTO’s working methodology should be the initial analysis. This stage is fundamental to understanding the current technological situation of the client company and establishing a solid foundation for future improvements. It is divided into two key sub-stages:

Assessment and diagnosis

In this sub-stage, the external CTO typically conducts a thorough assessment of the client’s existing technological infrastructure. This involves analyzing systems, processes, technological human resources, information security, and any other relevant aspects. The goal is to identify areas of opportunity, potential risks, and points for improvement.

During the assessment, the external CTO should immerse themselves in the fabric of the company, speaking with different teams and collecting important data. This deep immersion provides a comprehensive understanding of the technological challenges and opportunities the organization faces.

The external CTO also typically evaluates the alignment of the technological strategy with the business objectives of the client company. This involves understanding the business needs, identifying areas where technology can drive growth and innovation, and ensuring that technological resources are aligned with the company’s strategic priorities.

Improvement plan

Once the assessment is complete, the external CTO should develop a personalized improvement plan. It is advisable that this plan be based on the findings of the assessment and aimed at addressing identified deficiencies, optimizing existing processes, and aligning the technological infrastructure with the client’s business objectives.

The improvement plan should include clear objectives, realistic timelines, and success metrics to measure progress over time. Additionally, actions should be prioritized based on their business impact and feasibility of implementation.

The external CTO should work closely with the client’s business leaders to present the improvement plan and obtain their approval. This collaboration ensures that the plan is aligned with business priorities and has the necessary support for successful implementation.


After developing the improvement plan, the implementation phase follows. This stage should involve executing the actions defined in the plan, transforming the strategic vision into tangible results. The implementation is divided into several sub-stages:

Project development

One of the key aspects of implementation is usually the development of specific projects to address the areas identified in the improvement plan. These projects may include updating existing systems, implementing new technologies, enhancing information security, and optimizing internal processes.

The external CTO should lead the development team, providing technical and strategic direction at every step. Clear deadlines are usually established, and adequate resources are allocated to ensure the successful execution of the projects.

Change management

The implementation of technological changes can have a significant impact on the organization and its employees. Therefore, it is crucial to manage these changes effectively to minimize resistance and ensure successful adoption.

The external CTO should work closely with the client’s business leaders to communicate the benefits of the proposed changes and address any concerns or resistance. It is recommended to develop training plans and provide continuous support to help employees adapt to the new technologies and processes.

Monitoring and optimization

Once the changes have been implemented, the external CTO’s work usually continues. It is important to monitor the performance of the implemented systems and processes and make adjustments as necessary to ensure they continue to meet the client’s business objectives.

It is key to establish performance metrics and collect relevant data to evaluate the impact of technological improvements on the business. The external CTO should use this information to identify additional areas for optimization and propose new initiatives to drive growth and innovation.

The working methodology of an external CTO should focus on understanding the specific technological needs of each client company, developing a personalized improvement plan, and executing it with efficiency and professionalism. From initial analysis to implementation and continuous monitoring, the external CTO plays a crucial role in driving business success through technology. At MyTaskPanel Consulting, we offer the CTO as a service and can help you.