December 2025

The risk of operational interruptions caused by cyberattacks, technological failures, or natural disasters is higher than ever. That’s why designing a Recovery Disaster Plan (RDP) has become a priority for organizations seeking to ensure business continuity in the face of unforeseen events. An RDP is not just a technical document—it is the roadmap that defines […]

In the technical services sector—such as energy facility management or industrial maintenance—speed and accuracy in handling incidents are crucial to ensuring customer satisfaction and maintaining efficient operations. However, many companies still rely on manual processes to record, classify, and assign cases, leading to delays, errors, and a poor experience for the end user. This was

The back office is the silent heart of any company. It is home to administrative processes that are essential to daily operations: payment control, invoicing, contract management, customer tracking, and account reconciliation. The problem is that these tasks are often repetitive, prone to human error, and consume a large amount of resources. This is where